Mullins IT / Born & based in Richmond, VA

Richmond IT support that actually shows up.

Computers, Wi-Fi, cameras, payments, and backups for small businesses, trade shops, and healthcare clinics across the Richmond metro. One local person who knows your setup and answers the phone, on site from Scott's Addition to Midlothian, usually within the week.

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Richmond problems

The stuff that breaks in this town specifically.

Not generic IT brochure problems. The ones I get called about here.
Old brick / Dead Wi-Fi

Your building was made to stop cannonballs, not carry Wi-Fi.

Scott's Addition warehouse conversions, Manchester lofts, Fan-district row houses, triple-wythe masonry eats wireless for breakfast. I map the building, run wire where it counts, and place access points so the signal works in the back office and the walk-in, not just next to the router.

Storm season / Outages

A July thunderstorm shouldn't cost you a day of work.

Between summer storms and hurricane remnants rolling up the James, Richmond power blinks. I set up battery backup on the gear that matters, tested offsite backups, and failover internet, so an outage on your block is an inconvenience, not a data loss.

Growth / Off the clipboard

You outgrew the clipboard and the shoebox of receipts.

RVA's shops are growing fast, breweries, trades, makers, clinics. When QuickBooks-and-a-whiteboard stops scaling, I build the boring, reliable systems: inventory that counts itself, payments that reconcile, and reports that show up by morning.

Ransomware / Small targets

Attackers don't skip Richmond because it's polite.

Small shops get hit precisely because nobody is watching the door. I lock down remote access, patch what's exposed, separate the cameras from the books, and keep a backup your attacker can't reach. Quietly, without an enterprise security bill.

Who I work with

Small business, trades, and clinics.

Same person behind all three. Systems sized to what you actually run.
Small & medium business

Offices, shops, and storefronts

Everything a small Richmond business leans on, set up properly and kept that way.

  • Wi-Fi and networks that reach the whole building
  • Email, Microsoft 365 / Google Workspace, and single sign-on
  • Card payments and branded checkout, on your own domain
  • Backups that are actually tested, cameras you own
Plans from $129/mo →
Trades & field service

Plumbing, HVAC, electrical, contractors

Run the office from the truck. Proven on a working Richmond plumbing company, not a demo.

  • Get paid on site: card, tap, Apple Pay before you leave the driveway
  • Live inventory across the warehouse and every truck
  • Automated daily reports and shopping lists
  • Self-hosted, so you own it, no stack of monthly software bills
How it works for trades →
Healthcare clinics

Private practices & senior-care communities

The HIPAA Security Rule requires a documented security risk analysis, 45 CFR § 164.308(a)(1)(ii)(A), and auditors ask for it. I build the technical side that analysis expects, and hand you the documentation to back it up.

  • Encrypted devices, access controls, and audit logging
  • A patient-data network separated from the front-desk Wi-Fi
  • Tested, encrypted backups and a written recovery plan
  • Plain-language documentation your compliance officer can file
Talk through your setup →
The stack

What I run.

Proven, ordinary gear and open tools, less to break, nothing you rent forever.
Networks · Wi-Fi, wiring, firewalls Cameras · self-hosted, you own the footage Payments · Stripe checkout & invoicing Inventory · InvenTree, barcodes, live counts Email & identity · Microsoft 365, Google Workspace, SSO Backups · tested, offsite, encrypted Self-hosting · Linux, Docker, bare metal Security · hardened remote access, TLS, patching Automation · daily reports, AI briefings, cron

Before IT, I came up in Richmond's hardcore scene, and the DIY ethos stuck: build it yourself, own your gear, no gatekeepers. That's why everything above can run on hardware you own instead of someone else's subscription.

Questions

Asked a lot around here.

Do you actually come on site in Richmond?

Yes. I'm based here and do on-site work across the metro, Scott's Addition to Midlothian, Mechanicsville to Short Pump, usually within the week. Remote when that's faster for you.

Can you fix Wi-Fi in an old brick building?

That's half my job in this town. Richmond's converted warehouses and Fan row houses have masonry walls that eat Wi-Fi. I map the building, place wired access points where they actually need to go, and the dead zones stop.

Do you work with clinics under HIPAA?

Yes. I build the technical side the HIPAA Security Rule expects, encrypted devices, access controls, audit logs, tested backups, and document it so your required security risk analysis under 45 CFR § 164.308(a)(1)(ii)(A) has something real behind it. You get the paperwork, your compliance officer gets to breathe.

What does IT support cost in Richmond?

Plans from $129 a month, projects quoted up front, $110 an hour on demand. No contracts and no enterprise markup. The whole rate card is at mullins-it.com/rates.

RVA only, on purpose

If you're in Richmond, I'll come look at it myself.

Tell me what's not working, the dead Wi-Fi corner, the clipboard, the backup nobody has tested. If your shop or clinic is inside the Richmond metro, I'll walk your site for free this week and tell you straight what it needs and what it would cost.