Personal tech help / Richmond, VA

Help with your tech,
gently and without the rush.

Friendly, one-on-one help for seniors, and for anyone who would rather not figure it out alone. Phones, computers, Wi-Fi, TVs, email, video calls with family. I sit down, explain it in plain words, and make it work. No jargon, no rushing, and never making you feel silly for asking.

What I help with

The everyday stuff, sorted out kindly.

Phones

Phones & tablets

Setup, texting, photos, apps, and "why is it doing that?" Made simple, on your device.

Computers

Computers & printers

A slow computer, printing trouble, files, and updates, with things put where you can find them.

Internet

Wi-Fi & internet

Getting connected, fixing dead spots, and taming the router so things just work.

TV

TV & streaming

Netflix, YouTube, the remote you can never figure out, and cutting the cable bill.

Family

Email & video calls

Staying in touch with family on email, FaceTime, and video calls, set up so it is easy.

Safety

Scams & safety

Spotting scams and fake calls, strong passwords, and keeping your accounts safe.

How it works

Easy to start. No pressure.

01

Call or text

Tell me what is giving you trouble. (804) 420-8877, or a family member can set it up.

02

I come to you, or remote

In your home around Richmond, or over the phone and screen-share if that is easier.

03

We fix it together

I solve it and show you how, in plain language, so you feel confident, not confused.

For communities

And the bigger picture.

Senior-care communities

IT for assisted living, memory care, and home-care agencies.

I also handle the technology behind senior-care communities, so your staff can focus on residents instead of fighting IT. The same patient, plain-language approach, at the scale of a whole community.

Wi-Fi that reaches every wing and common area
Resident data secured and backed up, HIPAA-aware
Nurse-call and EHR systems kept reliable
Cameras and entry access for safety
Tech simple enough for every shift
One person on call, because care cannot wait
Get in touch

Need a patient tech person? Let's talk.

Call or text me, or have a family member reach out. No question is too small, and I will tell you straight if I can help.